Our Franchisees

What was your background before joining 7-Eleven?
Prior to joining 7-Eleven I managed a taxi business in NSW for 9 years; however, I always had a desire to join a branded business such as 7-Eleven.

What makes your franchise successful?
What makes my franchises successful is hard work, 7-Eleven being a well known brand, offering customers great friendly service and keeping the store clean. In addition I ensure that the shelves are well stocked and the image and presentation standards are high.

What words of advice would you give prospective franchisees?
Follow the 7-Eleven system and if you do not understand anything then ask for help. Take the time to learn your financials and constantly review them.

What are the rewards?
The rewards are a successful business and an improved financial position. I have also developed my skills running a business and feel comfortable to continue to expand and grow the business.
 

What was your background before joining 7-Eleven?
My Background was in Management Accountancy and Operations. My years were spent evenly in the two areas and also in the manufacturing industry.

What makes your franchise successful?
Understanding and following the Polices and Procedures by 7- Eleven. By working together with the operations team at State and Head Office Level. Understanding my customers and providing them with 100% Customer Satisfaction. Training my staff and promoting staff morale and team work to exceed customer expectations.

What words of advice would you give prospective franchisees?
Effort is required and also an open mind with good listening skills.  7-Eleven provides training before purchasing the business, which in my opinion is one of the best available. The franchisee should also be able to network with other franchisees for their opinions and viewpoints.

What are the rewards?
Customers are excited to see the items that they want are readily available. Positive feedback on service and cleanliness of the store. 7-Eleven also provide incentives on promotions and rewards that also help to motivate the franchisee and increase sales in the business.

What was your background before joining 7-Eleven?
Linda: I worked as import & export administrator in China for 8 years before I came to Australian to study MBA in Victoria University. Upon completion of MBA, I was employed by an international shipping agency.
Alex: I worked as business analyst in China for 7 years and came to Australia following my wife. I graduated from RMIT with Post Graduate degree in Information Technology and worked as IT consultant for nearly three years before we bought our first store in Niddrie.

What makes your franchise successful?
The most important factor is the proven 7-Eleven system which covers every aspect of running a convenience store. This sets up the foundation of a successful business model. It is the reason why we chose 7-Eleven in the first place. We are fully committed to the system and try to make most out of it. Let the system run and focus your effort into day to day store operation.  You cannot control customers, but you can provide an ultra clean store, super friendly customer service, and just as importantly a well stocked and presented store that will bring customers into your store.

What words of advice would you give prospective franchisees?
Think and research thoroughly before jumping in. Once decided, commit yourself to the system.

What are the rewards?
While we appreciate the financial benefit by running a 7-Eleven store, we see more importantly we can grow with 7-Eleven and to be part of a great success story is quite rewarding.